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Club Managers Association of America (BMI: GM/COO)

The Club Managers Association of America’s Business Management Institute for General Managers/Chief Operating Officers.

When will this program be held?
This program is held three times each year: April, October, and November (five days). Details on the time and dates may be obtained by contacting Joe Patrick of CMAA.

Where will this program be held?
Kellogg Hotel & Conference Center, on campus of Michigan State University

What will be taught?

  • Training Procedures
  • Quality Leadership
  • Team Building
  • Change Management
  • Marketing
  • Demographics of the hospitality workforce
  • Leadership

Who should attend?
This course is open to any member of CMAA and is required to become a certified club manager.

Who is the organizer?
Lena Loeffler and Jack Ninemeier

Who should I contact?
Contact Joe Patrick of the Club Managers Association of America at (703) 739-9500.

Eli Broad College of Business

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